Text Chat
Administrators can manage multiple text message conversations on a desktop or mobile dashboard.
Turn One-Way Alerts into Two-Way Conversations
Engage by Cell's text chat is a two-way text messaging tool that allows administrators to respond to individuals and continue dialogue through an online dashboard. Use text chat to monitor various conversations on a desktop or mobile device. This platform is ideal for customer service, Q&A, events, follow-up, or collaborative discussions.
Get a Quote.People Want their Questions Answered Via Text Messaging.
Features
Unlimited number of admins.
Create unique logins for your entire team to monitor text chats.
Forward conversations.
Other staff members can reply without revealing a personal phone number.
Flexibility for administrative users.
Admins can answer questions on any device: mobile, tablet, laptop, or desktop.
Virtual contact cards.
Brand your text messages with your logo and include other contact information.
Send MMS.
Include multimedia like images, video, and animated GIFs.
Combine with other services.
"Some of our signs prompt people to ask a question via text. It’s kind of fun to get these text conversations going. It’s also a great way to make your visitors feel acknowledged and make them feel like their questions are valid."
MARY HELEN REUTER
Curator of Education & Visitor Experience
Naples Botanical Garden
Don’t see what you’re looking for? We’ll build it for you!
Our engineering team will create a custom solution just for you. We can also integrate into any software through our open API.
Reach out today to learn more about custom engineering!
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